Here’s How You Can Shop Remotely

We currently offer four ways to shop with us without having to step in the store! To help us assist you in the best way possible, we encourage you to explore these options in the following order based on the products you are looking for.

1. Curated Online Store (for Unique Products)

We’ve opened an ever-growing online store featuring select specialty products that are difficult or impossible to find anywhere else, such as:

  • Clothing and apparel
  • Baby accessories
  • Unique gourmet kitchen and cleaning supplies
  • Garden seeds
  • YETI drinkware
  • Hand sanitizer (while supplies last)
  • Timber Café preorder items
  • …and more!

2. HomeHardware.ca (for General Products)

For everything else you’d expect from a Home Hardware store, you can order for pickup at our store via HomeHardware.ca! This includes:

  • Hand & power tools
  • Hardware, fasteners, and many building material components
  • Plumbing & electrical components
  • Kitchenware such as appliances, dishes, and utensils
  • Cleaning supplies
  • Garden, patio, and BBQ essentials
  • Toys
  • …and more!

Please be aware that not all products appearing on HomeHardware.ca are available for adding to your cart, such as many building materials and large appliances. These items will state “Available in-store only” and the “ADD TO CART” button will be missing. If you encounter this, we can still help you! Skip to option 3 below!

Also, if a product you desire shows that we have none available at our store, don’t worry; if you place the order, it will automatically ship on our next truck to our store. You will receive an email notification in 5 to 10 business days when it is received and ready to be picked up.

3. Online Order Form (Everything Else)

For anything that does not fall cleanly into either of the above options, you can send a custom order using our online form below! This includes:

  • A mix of unique and general products
  • Anything you know our store carries yet does not exist in the Curated or HomeHardware.ca online stores
  • Lumber and many raw building materials
  • Many large appliances

If there are any items that need clarification or substitution based on availability, you will be contacted. Once everything is good and we’ve gathered the items, we will contact you and then you can pickup and pay for your order at curbside! Just park in one of the numbered stalls directly in front of the main entrance and call the phone number on the sign.

Enter your item descriptions, sizes (if applicable), and quantities below. Please note that the availability of items cannot be guaranteed. You will be contacted if any items require clarification or substitution.

Item Number and/or Description

Size (if applicable)

Quantity

By checking “I Agree” below, you acknowledge the following:

  • This order form is intended the for the following:
    • Products that cannot be ordered through the Curated or HomeHardware.ca online stores, and/or;
    • A mix of products from the aforementioned stores
  • Due to heavy order volume it may take up to 24 hours to prepare in-stock orders for pickup
  • Not all items may be stocked or obtainable as described. In such case, you will be contacted to discuss alternative product options
  • Your understanding and patience is very appreciated during this unprecedented time

4. Phone the Store

If none of the above options are able to serve you, you can call the store at 780-875-7762 and we can take your request over the phone! When your order is ready, we will call you and then you can pickup and pay for the the order at curbside! Just park in one of the numbered stalls directly in front of the main entrance and call the phone number on the sign.

Please be aware that due to a higher than usual call volume, you may not always get through to someone the first time. If that occurs, please keep trying or re-explore the previous three options.